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Customer Comments

"Hi Jane, received the soaps earlier today and they are lovely! Even the envelope smelled nice I reluctantly put it in the recycling bin! I can't believe how soft my hands felt after I used the soap and I honestly want to congratulate you on an amazing product." J. Michael, Surrey.

"Dear Jane, Hope the business is still doing well; we have tried other soaps at our local Farmers Market, but still not as good as yours! We enjoy them so much." Mrs Hardy, Essex.

"Dear Jane, Just a note to let you know that the soaps you made for our NAFAS Assembly were really appreciated and admired. I was delighted when I finally saw them and the fabric you got was just right and the labels looked good too. Thankyou for the time and trouble you took to get it just right." Mrs J Warden, NAFAS (National Association of Flower Arranging Societies) Assembly Chairman.

"I would like to thank you for these great handcremes.I have got big problems with my dry skin.I saw your handcream at the Jane Austen website.And now I buy your product on you website.I love this handcream because it's the first time I have no problem with my skin." A. Kruge, Germany.

"I have today received my soap order (12 for the price of 10), and just wanted to drop you a note to say thanks very much for the prompt and efficient service. (Thanks also to Royal Mail, of course!!). They look so good, I daren't unwrap them!! They also smell divine, and I'm looking forward to using them soon. They will also make super presents, but are maybe too good to give away - except to someone special of course." T. Phillipson.
"I found Jane to be really friendly and helpful when choosing between products, and haven't seen anything as pretty as her fabric wrapped soaps anywhere else. I love that they are made by hand from start to finish, and use lots of natural and local ingredients. Plus excellent value for money - really lovely affordable gifts that go down well with absolutely everyone!" T. Leaver,

"Today I received the lip balm. Thank you very much.This week I also started to use one of the soaps I bought, and I just love it, is so smooth and smells fantastic.Tomorrow I'll go see a friend and I will take a hand creams as a birthday present, I am sure that she will love.Thanks again for everything, for your soaps and your "hospitality" in this transaction. It was nice." P. Cea, France.

"I was given a 'guest soap' of 'milk and honey' for Christmas by my daughter. I have just opened it and I am thrilled. First of all the packaging is amazing with such attention to detail rarely seen these days. The soap itself is gorgeous. The area I live in is a quite hard water area but the soap lathers up beautifully and the quality is outstanding." L. Garthwaite, North Yorkshire.

"Just a short note to say I purchased some of your hand made soaps and hand cream from the post office in Bleadon and I have never tried such lovely products, absolutely gorgeous, and I will certainly be buying more for Christmas presents and birthday presents, the quality and the packaging makes for a very personal and individual gift and for everyday use, I for one will not be returning to ordinary soap ever again!" S. Bishop, Somerset.

"I bought some of your soap at the Cotswold Show last year to give to a friend, and she says it is the best soap she has ever used!" C. Paige, Hastings

"Your soap was mild enough to use on sensitive skin - I used it to wash my baby son. It also lasts for ages!" S.A.Browning (Somerset.)

"I was given a bar of your lavender and chamomile goats milk soaps at Christmas - I am old and have difficult skin- it was wonderful and the wrapping was a delight. Congratulations!" Mrs. J. F. (Dorset)

"I have a sensitive skin, and your soap is the only one I've found that suits my skin. It's wonderful and I use it all the time now." Miss. H. Clements. (Somerset)

"I am nearly 70 and have been using your soap for over five years. Clear skin, lovely soap, thankyou!" Mrs. D. Pendleton. (Derbyshire)

"We have received our order and are delighted, they have already (as I was opening the box!) attracted a lot of attention. Looking forward to a fruitful relationship." Hazel & Peter Wren, Cotswold Living Ltd. (Bourton-on-the-Water, GLOS)

"I love your English Rose and Buttermilk soap. I gave a bar of it to my grand-daughter - she has difficult skin and has trouble using soap. She used your soap and it's cleared up her skin wonderfully!" Mrs. E. Hogg. (Dorset)

"My variety of soaps arrived safely today and I'm looking forward to trying them all! I first came across your soaps in the shop of the Jane Austen Museum in Bath when I went to England this summer with a friend. The soap works well on my sensitive skin, smells nice, looks great - perfect! Chistina Briem. (Germany)

"I saw your stand at the Create Centre last weekend - I must congratulate you! The gift purchased for the feet (in a pack) was superb - I work with feet and the gift was given to a friend who has a small problem with hard skin and taking the time to soften and work on the area is often overlooked by her. After receiving the gift she made a point of using the products and was truly pleased with the results! Just a thought - you popped a small bristle brush in the gift pack - have you thought of maybe including a pumice stone? They work really well with hard skin and are natural too (and not very expensive) ! The products and the packaging is superb - I look forward to seeing your stand again next year ." Julia George. (Bristol)

"Your lovely soaps arrived today, all in one piece, very well packaged, thankyou so much ! They are so beautiful and smell divine." E. Holmlund (Sweden)

"Hi Jane, thank you for the gorgeous soaps and handcreams! Absolutely lovely, and can't wait to get them on the site! Best wishes, Tara (Boutiko ~ Beautiful Gifts with an Ethical Twist

"I have recently discovered your grapefruit lip gloss - wow it is simply amazing." N. Cranswick. (via e-mail)

"Your products are one of the best we stock, the quality is faultless. The care and detail given to each soap is obvious. Many thanks for all your great service!" Victoria, Shop Manager.(Hestercombe Gardens)

"Hi Jane,I picked up the soaps this weekend and just wanted to let you know how brilliant they look. As soon as I opened the box, I had a lovely aroma. I can't wait to try one! Thank you for making these and I am sure the guests will love them too." R. Talintyre.(Comments on some Wedding Favours I made May 2008)

"Thankyou so much for making our favours. They are really fantastic and we both love them." C. Sullivan (Comments on the wedding favours I made April 2009)

"Hi Jane, Just wanted to say the soaps arrived today. They look beautiful and smell divine. My previous supplier Heyland & Whittle is not a patch on these! I'm very pleased andsure I will be back for more soon. Thank you" (Katrina Embling, Angels & Petals May 2009)

"I saw your article in Woman and Home and loved what you are doing. I immediately made an order which I received yesterday. I absolutely LOVE your products, particularly the hand creams. I will definitely order more and tell my friends about you. Thank you!" (K. Salmon, August 2009)

"Delighted with the soaps etc - sure they will be a big hit with our customers!" (Juliet Lake, Proprietor, Preview, Wincanton, Somerset. Nov 2009)
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